Frequently asked questions

Find an Installer

I don't see an approved installer in my area. What can I do?

Feel free to contact us and we can arrange for an Approved Installer to travel or be flown to you. We may also have an Installer in the process of being approved in your area.



Coating Questions

What is si02?

Silicon Dioxide, extracted from sand is the chemical component that makes glass. When mixed to our secret formula, it creates a liquid chemical which when applied to the surface cross bonds and links together to form a compound roughly 2-3000 nanometers thick (2-3microns).

During the curing process these cross bonded particles form one solid sheet of semi flexible glass to protect the surface from water, acids, heat, UV, bacteria and even radiation.



Can heat or frost harm CQuartz after it has cured?

No, Cquartz is extremely resistant to both low and high temperatures.



Whats the difference between the retail CQuartz and the approved CQuartz Finest Reserve and CQuartz Professional?

The short answer is just about everything. There are many differences between CQuartz, CQuartz UK Edition and CQ Finest Reserve and CQ Professional. While CQ, CQUK and CQPro are glass coatings, CQuartz Professional is the most durable of the 3 while Finest Reserve is a proprietory hybrid coating technology which offers greater gloss, dust and dirt resistance, more slickness, more resistance to water spots, and Finest Reserve and CQuartz Professional are offered only through Approved Installers.



My car is a show car, is a coating really the best choice for me?

Yes, Definitely. Cquartz Finest Reserve adds a tremendous amount of gloss and occasional top ups increase the gloss and maintain the show car standard



Can CQuartz be applied over my paint protection film and vinyl wrap?

Yes! In fact it will even help protect it from yellowing, fine swirls, and dirt.

We recommend CQuartz Finest Reserve for the ultimate coating over PPF & Vinyl, if this isn't available or doesn't suit the budget then CQuartz Skin is a fantastic alternative.



Will CQuartz prevent stone chips?

No, no coating can prevent stone chips. For stone chips ask your CQuartz Installer about application of a ppf film after polishing and before application of CQuartz coatings.



Does CQuartz prevent swirls?

CQuartz does resist swirls from washing better than any other product on the market. No paint coating can prevent swirls 100%.



Will CQuartz help resist bird droppings and rain water spots?

Yes, CQuartz Finest Reserve and CQuartz Professional do an excellent job of resisting both and they usually wash off easily without leaving a trace. We do recommend avoiding sprinkler systems as some locations can contain an incredibly high mineral content. Bird bombs should be removed as soon as possible as shown in our care tips if spotted. While bird poo can actually eat through wax in seconds and etch clear coat in minutes, CQuartz will stop it from reaching your paint. Most bird bombs will not even leave a mark on the CQuartz after being washed off.



Aftercare - Maintenance

How long until my car can get wet?

Your approved detailer will make sure the coating is fully dry and waterproof before hand over, you can drive straight into the rain after picking up your vehicle from the detailer.



How long should I wait before washing my car?

You should wait a minimum of 7 days before washing with soap or using any cleaners, however, bugs or bird bombs can be removed ASAP with the use of a quick detailer waterless wash such as CarPro Echo2.
Using a damp or wet microfibre cloth, spray a generous amount of detailer spray or waterless wash onto the effected area and allow 1-2 minutes to soften the bugs or bird bombs before gently wiping them away with no pressure using the cloth. Making sure to turn the cloth regularly a clean side as to not scratch your paintwork.



What is the best way I can care for my vehicle now protected with CQuartz?

Have your vehicle properly washed when it becomes dirty. Either by your approved detailer or yourself(ask your detailer about training if your unsure) Remove bird bombs when you see themwith CarPro Echo2 and a premium microfiber towel. Consider Iron X treatments every 6 months if you live in an area with heavy iron fallout, such as near railway lines, industrial plants ect Apply CarPro Reload, Hydro2 or Elixir occasionally to maintain show car conditions



Will the sun have any effect on my vehicle after it is released to me?

Driving or parking in the sun has only positive effects on your coating helping it to fully cure even faster from the UV rays



Water repellency has faded some over time. Is something wrong?

Over time contaminants can build and affect the coating. The good news is simple treatments of Iron X and Tar X will dissolve the contaminants and a spray on/wipe off CarPro Reload, Hydro2 or Elixir treatment will revitalize and return the upper hydrophobic layer to its former glory.



What is the proper way to wash my vehicle?

If you do not have your installer maintain your vehicle we recommend using the CarPro Merino Wool Wash Mitt and microfiber drying towel. Ask your installer for tips or training on how to safely and properly wash your vehicle.



Should I use a drive through car wash?

Not if you care about your perfect finish! Drive through car washes have sharp, hard, dirty bristles that can severely swirl your paint.



Should I let the dealership wash it?

Never allow a car dealership to wash your vehicle. They do not understand how to, nor do they have the time or equipment to do so without introducing swirls into your perfect finish.



Can I clay my car?

No, you should not clay your vehicle. Detailing clay is highly abrasive. Now that it is coated, regular washing will remove contaminants easily and bonded contaminants will become rare. In the case that bonded contaminants do collect, CarPro Iron X will easily dissolve them without hurting your coating. Consult your Approved Installer if any doubt.



Can wax be applied over CQuartz?

Yes and No – Yes wax can be applied over your coated vehicle however this practice is not only pointless but also temporarily changes the behavior of dust, dirt, and water sheeting on the surface. CQuartz is far superior to wax and will stay cleaner if traditional waxes and sealants are left off of it. "I enjoy waxing my car. Is there something else I can apply to CQuartz that is not an inferior product?" Yes, we highly recommend CarPro Reload. Reload is an inorganic quartz sealant with SiO2 in a water based formula. Reload adds slickness and gloss to your paint and can be utilized to maintain peak showroom shine and slickness.